FAQ & Contact
Everything you might want to know, and how to reach us.
How far in advance should I order?
Everything is baked to order, so we ask for at least 2 days' notice. Larger cakes may need a little longer.
Do you deliver, or can I pick up my order?
Both! Self-pickup is free. Delivery is priced by distance from our kitchen, starting from S$8.00, and it's free for orders over S$50.00.
How do I pay?
Place your order on the site, then we confirm it with you over WhatsApp and send a PayNow number or QR to pay by transfer.
I have an allergy. Can you help?
Each product lists its allergens and full ingredients. Our kitchen handles gluten, dairy, eggs, nuts and soy, so we can't guarantee an allergen-free environment. If in doubt, message us before ordering.
Can treats be made for dietary needs, like no pork, vegetarian, or gluten free?
Many can. Several treats are already vegetarian, eggless, or gluten free, like the Basque cheesecakes and the macarons, and you can filter the menu by dietary tag to find them. The strawberry jelly cheesecake can also be made with no-pork beef gelatine on request. Just add a note with your order and we will sort it out.
Can I cancel or change my order?
You can move your date and time yourself on your order tracking page, right up until we confirm the order. After that, or if your date is close, message us and we will sort it out.
Get in touch
WhatsApp
Chat with us
Email
hello@michelles-munchies.com
Instagram
@michelles.munchies
